With our global network and by using the latest means of communication, we can offer our customers the outstanding service of a global market leader.

Speed, reliability and professionalism are essential in guaranteeing efficient production processes – throughout the entire life cycle of your automation solution. For this reason, we take an open-minded approach to specific and individual customer requirements. In addition to our experience from everyday operations and findings from research and development, feedback from our customers also helps us to deliver the best service possible.

You can benefit from a unique range of advisory and support services of the highest quality – from employee training courses at our Colleges and the 24/7 hotline to the modernization of robots, systems and entire plants. Furthermore, we will supply you with spare parts, provide you with on-site service, used machines, machine refurbishment and tailor-made customer solutions. In this way, we can ensure the maximum availability of your system.

The pi4_robotics Customer Service is always there for you worldwide.


Address     pi4_robotics GmbH
Gustav-Meyer-Allee 25
D-13355 Berlin
Email     service@pi4.de
24/7 Service Hotline 10:00 to 16:00
Time zone Europe/Berlin
Standard Service Charge +49 30 7009694-600
  16:00 to 10:00
Time zone Europe/Berlin
EUR 75,– net per 15 minutes +49 30 7009694-600