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Quick response time and competent support by remote maintenance and due to partners in many countries worldwide!

We regard customer service as crucial – not only after a system has been delivered, but even prior to first negotiations. Our customers receive log-in data for their individual areas on our website, which we set up for them; there they can find project-related documents and other relevant information. If you already received your log-in data (user name + password), here you can log in to our website.


We thoroughly test all our products prior to their shipping. Nevertheless, if you encounter a technical problem or a malfunction – just call us!


You can reach us during our office hours (Monday to Friday, from 9.30 a.m. to 6 p.m.) using the following phone number:

+49 (0)30 700 96 94 0.


When out of business hours, please call our (24h) service number:

+49 (0) 30 700 96 94 600.